Troubleshooting
- The SNOO App keeps asking me to “Enable Location”?
- I am getting the error message, “SNOO can’t connect.” What should I do?
- I am getting the error “Can’t Join SNOO Network”. What should I do?
- Why is my SNOO still going past level 2 with Motion Limiter on?
- How do I reset my SNOO?
- I forgot my log in. How can I retrieve it?
- I misspelled my email address in the Mobile App. How can I fix it?
- My SNOO device password isn’t being accepted in the pairing process. What should I do?
- How do I reboot my SNOO?
- Can I disable SNOO's Wi-Fi®?