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  1. Happiest Baby
  2. Happiest Baby App
  3. Troubleshooting

Troubleshooting

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  • Is the SNOO App being discontinued?
  • I have an Eero Wi-Fi® router and I am getting the error “Oops something went wrong.” What should I do?
  • How can I delete my Happiest Baby Account?
  • Can I disable SNOO's Wi-Fi®?
  • How do I reboot my SNOO?
  • I forgot my login. How can I retrieve it?
  • How do I unpair my SNOO?
  • Why is my SNOO still going past level 2 with Motion Limiter on?
  • I am getting the error “Can’t Join SNOO Network”. What should I do?
  • I am getting the error message, “SNOO can’t connect.” What should I do?
  • Why is the Happiest Baby App asking me to enable location?
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