Submit a request

Please try to describe your request in detail so our team may best assist you. Please include your order number if you have one.

The more you can tell us, the better! For example: What calms your baby down when SNOO doesn't? When is your little one’s usual bedtime and last nap? etc.

All order inquiries, returns, and product support requests should have an order number. Please enter N/A if you do not have an order number.

All returns and product support requests require a serial number. If you do not have a SNOO Serial Number, enter N/A.

Please type in the manufacture date from the swaddle tag, the serial number on the bottom of an electronic item, or a 4-digit LOT from a power cord.

Check this if you have multiple orders

If you are inquiring about multiple products, please select just one and include the others in your detailed return reason.

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    We will process your personal information in accordance with our Privacy Policy. By clicking ‘Submit’ you confirm that you have read and understood our Privacy Policy and how it applies to you. Happiest Baby Inc. does not and will not sell personal information.