Purchase and Return Questions
FDA Authorization
- Can I use my FSA/HSA funds for a SNOO I already ordered?
- Can I pay for SNOO with HSA/FSA funds?
- Is SNOO eligible for purchase through tax-preferred accounts (HSA, FSA, HRA)?
- Is SNOO covered by insurance?
- Is SNOO considered a medical device?
- Does the FDA’s De Novo classification mean that the SNOO could potentially be covered by insurance?
Order & Shipping Information
- Can I use discount codes or gift cards with Shop Pay Installments?
- Does Shop Pay Installments affect the SNOO trial or warranty?
- Where is Shop Pay Installments Available?
- Why am I denied to use Shop Pay Installments?
- What is Shop Pay Installments and how does it work?
- When will I receive my order if I pay expedited shipping?
Returns, Exchanges & Warranty
- Why is there a restocking fee for SNOO?
- What is your return policy?
- I received SNOO as a gift, can I return it?
- Can I return my items and how?
- Can I know the history of my Pre-Loved SNOO? / How old is my SNOO?
- Can I return my Pre-Loved SNOO?