How does my billing work?

When you place your rental order, your credit card is charged the 1st-month rental fee (plus tax), a reconditioning fee, and a refundable security deposit. At the end of the first month’s rental, your card will automatically be charged the monthly rate (plus tax), until you cancel the rental. (If you’ve used a discount code, the amount billed will be reduced accordingly.)

Please note, there is a 1-month minimum rental term for the Basic rental and a 2-month minimum rental term for the Newborn Special. And the rental term begins the day SNOO is delivered.

You may cancel at any time by logging into your rental portal and clicking Initiate Return. The term begins the day your SNOOdelivers.  We recommend sending your SNOO back at least 7 days before your next billing cycle to avoid the next payment.

Once your bed has been received and passed inspection, we will refund your security deposit.

For further detail, please review the Terms and Conditions

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