I never received my package. What do I do?

We are so sorry to hear you have not received your package. There are a few things to check to see where your package is:

  1. Please locate the confirmed shipping email and click on the tracking link
  2. You should see tracking info that will indicate if the package has been delivered or for an updated delivery date
  3. If the package has been delivered and you have not received it, please contact Happiest Baby Customer Support who can assist further.

Click here to submit a request.

If you receive a call from the shipping carrier that your package is out for delivery, you can track the package via the tracking number provided or call the listed carrier for more information.

If you did not purchase your order through happiestbaby.com, please contact the authorized retailer for more information.


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