Why is my SNOO not powering on?

Happiest Customer Care Team

March 14, 2024 12:53

Please try the steps below to help get your SNOO back online:

Double-check that the power cord is plugged into its power pack and underside of SNOO’s platform. You should hear two clicks when plugging the cord into SNOO.
Please ensure your SNOO’s power cord is firmly plugged into a known working outlet.
- If the activity light is powered on and solid white, you should be able to start your SNOO when you attach the SNOO sack to the safety clips.
- If the light is not showing, please press the power button underneath the SNOO, near the cable, and right next to the WiFi button.

If this hasn't resolved the issue, we recommend to submit a request for further assistance.

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