Why is SNOO’s sound sometimes not there?

When it comes to the white noise, SNOOs typically emit a gentle humming sound. However, if you notice that your SNOO starts making unusual sounds or breaking, please try to power off your SNOO, reseat the power cable from the wall and the SNOO, and try again. 

If the issue still persists, we recommend submitting a request for further assistance so our team can investigate and address the issue promptly.

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