What is your return policy?

If you are the original purchaser of any other Happiest Baby products (with the exception of digital products, which are not eligible for return), and you are not satisfied for any reason, you may return it to us within 30 days of delivery. A $7.50 return shipping fee for each package will be deducted from your refund. All sales are final on buy-one-get-X-free promotions.

All sales are final on products discounted 50% or more.

Any product designated as “final sale” may not be returned. 

The carrier must scan all returns within 10 days of requesting a Return Merchandise Authorization (RMA). The refund will be canceled if the return is not postmarked within 10 days of the RMA request.

All products purchased as a bundle are subject to the same trial and warranty periods as products sold individually. Some bundles offer discounted pricing with the purchase of two or more specified products. To receive a full refund on a bundle, you must return all items within the bundle. Any discounted bundle items that are not returned will convert into a full price purchase upon return and we will deduct the full price value of each individual product that is not returned from your refund. We do not offer direct exchanges of bundled products. If you would like to exchange an item, please return it for a refund and place a new order for the desired item.

If you rented SNOO, you may return your rental at any time (minimum rental term applies). Returns may be subject to restocking and return shipping fees—read our Shipping & Return Policies for details.