I forgot my login password. How can I recover it?

Please make sure you have the latest version of the App. The latest is always available from the Apple® App Store or Google Play®

Simply use the Forgot Password option on the Login screen to recover your password.

If you accidentally misspelled your email address when creating your account in the app, please create a new account using the correct email address.

When recovering your password, make sure to double-check the spelling of your email. A small typo can prevent the reset link from reaching you. Also, check your spam email folder if you didn’t get the reset instructions.

If you can't remember the email address you used for your account, please click here to contact Customer Care. We're happy to help!

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