Please make sure you have the latest version of the App. The latest is always available from the Apple® App Store or Google Play®.
As the original owner, you can easily unpair your SNOO from the App. Unpairing SNOO will delete your wireless network configuration, all SNOO settings, and your mobile connection with SNOO.
- Head over to the Profile icon at the bottom of your screen
- Click on your SNOO Device to begin
- At the bottom, you will select Remove Device to reset and follow the on-screen prompts
Your account will not be deleted as a result of unpairing. To control SNOO with the App, you’ll have to complete the pairing process again.
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